Dear , Thank you for shopping at Publishing House. We have received and are processing the following order: ****************************************************** Order Number: Order Date: Ship To: ****************************************************** We usually hope to process and despatch orders within 48 hours of receiving them (bearing in mind that we don't work weekends (well not unless we absolutely have to!). But occasionally we may take longer than this to get your order away to you (if we are exceptionally busy for example, or if a book runs out of stock). For this reason we do quote 'please allow 28 days for delivery. We would never expect to take this long, but we do need to let you know that it could happen. You are most welcome to contact us on 01271 328906 (Monday to Friday between 10am and 4pm) to check on the progress of your order, or you can use the email contact details shown below. We are a genuinely nice bunch of girls here at Publishing House and we will do our utmost to look after you! Kind regards Sincerely, Publishing House Trinity Place Barnstaple Devon EX32 9HG United Kingdom info@vernoncoleman.com